At Cruz Auto Repair, we understand the peace of mind that comes from your car being covered by its manufacturer warranty. Unfortunately, warranties don't last forever - and once they expire, it can be very expensive to get maintenance or repairs done at a dealership. Cruz Auto Repair aims to secure your peace of mind in a different way: with our range of car care solutions for out of warranty vehicles in Richmond, CA. We provide warranty-approved services for all major brands of cars and we don't stop when the warranty does. Read on to find out about all the ways Cruz Auto Repair will take care of your out of warranty vehicle and keep your peace of mind intact.
Fluid and Filters
Quality fluid and filters are extremely valuable allies in the fight against out of warranty repair bills. If you can keep fluids, filters, and the systems they service in good condition, you're far less likely to end up broken down at the side of the road with looming expenses in Richmond, CA. As part of our peace of mind package, Cruz Auto Repair will provide you with free reminders via phone calls and text messages or emails letting you know when it's time for new fluids and filters. If you plan on keeping and driving your car for years and even decades to come, we provide a filter/fluid package that guarantees you the finest quality products. It's just another way that we take care of the little things so you can concentrate on enjoying the drive with perfect peace of mind.
An ounce of prevention, as the old saying goes, is worth a pound of cure. That's the approach Cruz Auto Repair takes when maintaining your vehicle. Simply bring your car or truck in for a comprehensive inspection once your manufacturer warranty ends, and we'll create a profile of it based on its current condition, known issues with make/model, and the way that you use it. From there we'll recommend a regular care schedule based on mileage or time elapsed so that you're fully aware of everything that's going on with your ride. At each appointment we'll discuss any issues you may have had since your last visit and check all your vehicle's major systems for faults. Problems are often simpler (and cheaper!) to remedy if they are caught early. Should a problem arise between appointments, we'll get your car back to perfect health with the same manufacturer-approved parts we use for the duration of your warranty.
I just met Augustin, and he really took good care of me. Replaced the damaged parts that were causing a vibration in my Dodge Ram. He took it for a test drive and made some recommendations for service. Great service, honest, friendly, and very reasonably priced. Thank you! I highly recommend this shop.
We were very thankful to have found Cruz Auto Repair on a late Saturday afternoon after the heater hose in our car sprung a leak on the interstate and leaked engine coolant everywhere. Augustin was able to fit us into his shop immediately and replaced the components right there while we waited, staying late past his normal closing time to ensure we'd be able to get home that evening. He was very down-to-earth, knew what he was doing, and charged a very reasonable rate for the work performed.
I had a master cylinder replaced on my Toyota. Efficient and honest service. It is my newly discovered, go to garage, when I do not have time or the place to work on my own car.
Great customer service! Honest guys. Very reasonable prices! They explained everything to me before signing any papers or performing any work. They are very professional. Highly recommend this shop without hesitation.
I got a great deal with Cruz Auto Repair. They were fair, honest and fast. I'll definitely recommend these guys to my family and friends.
Reasonable price and the best auto repair with diamond certified warranty!
Allow me to start by saying that we chose this shop because my wife is the Extended Care Director and a part-time substitute teacher at the school the owner (Cruz) has his son in. The owner and I spoke during and after the process, and it seemed like it was important to him to do a good job. They back their work with a full 180 day warranty - good in all 50 states! That's hard to beat!
Great turn around time for a last minute appointment. The receptionist was very friendly and helpful. My only critique, help the receptionist with the calls regarding diagnosis. She did the best she could, but wasn't able to answer technical questions. Overall, great shop. And we will be back.
Great Shop and Great work! Thank you Mr. Cruz and staff for always taking care of our vehicles! Thank You Much!
A truly honest, reliable professional. I went in for a transmission overhaul and payed for this major project upfront, IN CASH. To my surprise I get a call back that they were able to find the real issue and refunded me over $2,000!! Any other unethical mechanic would have easily kept the cash and do the unnecessary work. He's a good and honest mechanic; a rare find indeed!